Why TruCare?

Our Personal Care Assistance services gets personal attention from the TruCare Team because we consider our consumers an extension of our own family. We have compassionate staff who speak over a dozen different languages and have ability to provide our services with personal connection to the family.  

We exist to ease cultural and linguist barriers so that those in need of care can get access to what they need their homes and from their community. It is often said that that culturally competent care starts with four features: 1. awareness of one’s own cultural worldview. 2. attitude towards cultural differences. 3. knowledge of different cultural practices and worldviews 4. cross cultural skills. At TruCare we achieve the four principles by: 

  • Being deeply intrenched in immigrant and new American communities and then bringing our first-hand knowledge of cultural bias, and using that knowledge to create trusted relationships between immigrant and new American communities and TruCare 
  • Share this openness and tolerance to anyone regardless of culture, faith, ethnicity or disability. We support everyone at TruCare.
  • We come to the table having experienced cultural bias ourselves and take time to remind each other that each experience is unique. By maintaining openness, we are able to maintain trusted relationships. 
  • We have acknowledged our unique experiences as our own and make this the starting place to learn from each consumer we support.
  • We offer a pathway to each consumer to the PCA of their choice. We make our consumers aware that hiring within their own community is an option and ensure our business practices are shaped by the many cultures we support. 

Our Health Homes Care Management Services offers supportive services to eligible Medicaid members by assigning a Care Manager who will work with the patient and the family in coordinating medical care and social support services with providers, social services agencies, and other community resources. 


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