Happy Holidays from Trucare

Why TruCare?

Why TruCare?

TruCare is owned and operated by people who live right here in the community and understand our consumers in a way that large corporate organizations cannot. Our low overhead costs mean that we can provide exceptional support and personalized attention, as we are not driven by the financial pressures often seen in larger corporations.

We welcome the opportunity to assist you or your loved one and provide the distinctive TruCare experience through our dedicated Care Management services.

Home health care, health services, home care services

At TruCare, our Care Managers provide personalized medical and social case management, ensuring that every individual we serve feels seen, heard, and valued. We consider the people we support as part of our extended community family. Our compassionate team speaks over a dozen languages, allowing us to connect deeply with families and provide services that reflect cultural understanding and respect.

Our Personal Care Assistance services gets personal attention from the TruCare Team because we consider our consumers an extension of our own family. We have compassionate staff who speak over a dozen different languages and have ability to provide our services with personal connection to the family.

Our Personal Care Assistance services gets personal attention from the TruCare Team because we consider our consumers an extension of our own family. We have compassionate staff who speak over a dozen different languages and have ability to provide our services with personal connection to the family.

We exist to ease cultural and linguist barriers, so that those in need of care can get access to what they need in their homes and from their community. It is often said that that culturally competent care starts with four features:

We exist to ease cultural and linguist barriers so that those in need of care can get access to what they need their homes and from their community. It is often said that that culturally competent care starts with four features:

  • Being deeply intrenched in immigrant and new American communities and then bringing our first-hand knowledge of cultural bias, and using that knowledge to create trusted relationships between immigrant and new American communities and TruCare
  • Share this openness and tolerance to anyone regardless of culture, faith, ethnicity or disability. We support everyone at TruCare.
  • We come to the table having experienced cultural bias ourselves and take time to remind each other that each experience is unique. By maintaining openness, we are able to maintain trusted relationships.
  • We have acknowledged our unique experiences as our own and make this the starting place to learn from each consumer we support.
  • We offer a pathway to each consumer to the PCA of their choice. We make our consumers aware that hiring within their own community is an option and ensure our business practices are shaped by the many cultures we support.
  • Being deeply intrenched in immigrant and new American communities and then bringing our first-hand knowledge of cultural bias, and using that knowledge to create trusted relationships between immigrant and new American communities and TruCare
  • Share this openness and tolerance to anyone regardless of culture, faith, ethnicity or disability. We support everyone at TruCare.
  • We come to the table having experienced cultural bias ourselves and take time to remind each other that each experience is unique. By maintaining openness, we are able to maintain trusted relationships.
  • We have acknowledged our unique experiences as our own and make this the starting place to learn from each consumer we support.
  • We offer a pathway to each consumer to the PCA of their choice. We make our consumers aware that hiring within their own community is an option and ensure our business practices are shaped by the many cultures we support.

Our Personal Care Assistance services gets personal attention from the TruCare Team because we consider our consumers an extension of our own family. We have compassionate staff who speak over a dozen different languages and have ability to provide our services with personal connection to the family.

Trucare Connections of New York

We exist to bridge cultural and linguistic gaps so that individuals can access the care resources they need from their homes and communities. Culturally competent care at TruCare is grounded in four key principles:

  1. Community Integration:
    We are deeply rooted in immigrant and new American communities. Our first-hand understanding of cultural barriers helps us foster trusted relationships between these communities and TruCare.
  2. Openness and Inclusion:
    We extend our commitment to compassion and support to everyone—regardless of culture, faith, ethnicity, or disability. Every person who engages with TruCare is met with respect and dignity.
  3. Shared Experience and Understanding:
    Many of us at TruCare have personally experienced cultural bias. We use this insight to remind ourselves that each individual’s journey is unique, and we strive to maintain openness and empathy in all our interactions.
  4. Continuous Learning and Cultural Responsiveness:
    We acknowledge our own diverse experiences as a foundation for learning from the consumers we serve. This allows us to continuously adapt and improve how we deliver Care Management services to meet the needs of the many cultures we support.
TruCare Connections is honored to have operated a highly successful Home Care program until 2025, when the New York State Department of Health transitioned to a single-provider model; we are proud to have been recognized with multiple awards for excellence and leadership in care services.
2024 Best of Home Care Provider award giving to TruCare Connections
2024 Best of Home Care Provider award giving to TruCare Connections
Best of Home Care employer
Best of Home Care Provider of Choice
Best of Home Care Leader in experience
Best of home care Employer of Choice
Best of home care award

Trucare Connections is honored to be among the very few Home Care agencies to be recognized as the best. Top 100 in Experience  Best of Home Care.

 

Trucare Connections is honored to be among the very few Home Care agencies with a Top Rating on caring.com.

Best home care agency,
Provider of Choice award for 2020

We are very pleased to announce that TruCare Connections has been recognized and awarded the distinct honor of being a CenterState CEO 2021 Economic Champion.

Based on satisfaction scores from our clients and caregivers, we are very proud to have been awarded Provider of Choice by Home Care Pulse. 
We work tirelessly everyday to earn your trust because for us its personal.

Provider of Choice award for 2020

We are here to answer any questions you might have.
We look forward to learning more about you and your family.
Because for us, it's personal.

We are here to answer any questions you might have.
We look forward to learning more about you and your family.
Because for us, it's personal.

CONTACT US
multilingual home care, independent living,
CDPAP & CDPAS, Making decisions about home health care
    FOR US, IT'S
    PERSONAL
    • Culturally Diverse attitude

      Awareness

      of One’s own Cultural Worldview

    • Positive Attitude toward home care

      Attitude

      Towards Cultural Differences

    • Knowledge of cultural differences

      Knowledge

      of Different Cultural Practices and Worldviews

    • Cross cultural skills in home care management

      Cross Cultural Skills

      Total Acceptance and Mutual Respect

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