Our Personal Care Assistance services gets personal attention from the TruCare Team because we consider our consumers an extension of our own family. We have compassionate staff who speak over a dozen different languages and have ability to provide our services with personal connection to the family.
We exist to ease cultural and linguist barriers, so that those in need of care can get access to what they need in their homes and from their community. It is often said that that culturally competent care starts with four features:
- Being deeply intrenched in immigrant and new American communities and then bringing our first-hand knowledge of cultural bias, and using that knowledge to create trusted relationships between immigrant and new American communities and TruCare
- Share this openness and tolerance to anyone regardless of culture, faith, ethnicity or disability. We support everyone at TruCare.
- We come to the table having experienced cultural bias ourselves and take time to remind each other that each experience is unique. By maintaining openness, we are able to maintain trusted relationships.
- We have acknowledged our unique experiences as our own and make this the starting place to learn from each consumer we support.
- We offer a pathway to each consumer to the PCA of their choice. We make our consumers aware that hiring within their own community is an option and ensure our business practices are shaped by the many cultures we support.
Based on satisfaction scores from our clients and caregivers, we are very proud to have been awarded Provider of Choice by Home Care Pulse.
We work tirelessly everyday to earn your trust because for us its personal.
FOR US, IT'S
PERSONAL
Awareness
of One’s own Cultural Worldview
Attitude
Towards Cultural Differences
Knowledge
of Different Cultural Practices and Worldviews
Cross Cultural Skills
Total Acceptance and Mutual Respect
