FAQ's: CDPAS
To be a TruCare CDPAS consumer, you must be a Medicaid-eligible person; and you must also be a person with a disability.
As a CDPAS consumer, you have complete control in who you hire as your Personal Assistant. The person you hire does not need to have any special certifications.
What are the Roles & Responsibilities of a Consumer?
As a CDPAS consumer, you have complete control in who you hire as your Personal Assistant. The person you hire does not need to have any special certifications.
- Recruit, interview, train, and schedule the Personal Assistant of your choice.
- Manage your own care plan within the authorized hours given to you by your managed care plan (or the Local Department of Social Services, depending on which entity authorizes your care), and inform TruCare staff of any changes that may affect your service authorization.
- Direct the timely and accurate completion of your PA's time sheets, employment documents, and annual health assessments.
- Keep TruCare informed of any changes in status of both Consumer and PA such as address, telephone number, and incidents of hospitalization.
- Develop an emergency backup system that can manage emergency schedule changes, vacation days, and holidays.
- Maintain a safe and suitable work environment.
- Treat the PA with the respect and consideration with which you would like to be treated.
What are Roles & Responsibilities of a Self-Designated Other (SDO)?
In cases where the Consumer is non-self-directing, their roles and responsibilities (described above) can be taken on by a legal guardian or responsible adult, known as a Self-Designated Other (SDO)
What Is the Difference Between a Consumer and a Self-Designated Other (SDO)?
The consumer is the person who receives the personal assistance services. A designated representative is a person who agrees to accept all of the responsibilities for a consumer who either wants additional help running his / her program or cannot assume the responsibilities needed to do so. This means that the SDO would then take on all of the responsibilities outlined within the Consumer Participation Agreement.
FAQ: Health Homes Care Management
What is the Health Home Program?
How do I enroll in a Health Home?
You can talk to your current service provider or you can contact a Health Home at any time to find out if you are eligible to enroll.
You also may be referred to a Health Home by Medicaid, based on care and services you have already received. Or, you can be referred by your Managed Care plan, doctor, specialist, hospital emergency room or discharge planner, or Social Service District. .
Is a Health Home right for you?
- Do you have chronic or mental health conditions for which you need regular doctors care ?
- Do you have a doctor you can see when you need to ?
- How many times have you been in the emergency room or hospital in the past six months ? Twelve months?
- Do you have a safe place to live ?
- Do you have someone in your life to help you whenever you need help?
- Do you have difficulty keeping medical appointments?
Does it cost me anything to enroll?
What are the Roles & Responsibilities
of a Personal Assistant?
- Provide TruCare with all employment documents prior to hire, and get an initial physical exam and an annual physical exam while employed.
- Complete all designated assignments of the Consumer (or the Self-Designated Other of the Consumer) to enhance the Consumer’s ability to live independently.
- Complete a timesheet with actual hours worked at the end of each day.
- Respect the Consumer’s health, well-being, privacy, and property.
- Comply with the policies and regulations of TruCare Connections, Inc.
- Report to TruCare any possible instances of Medicaid fraud.
- Notify TruCare when a Consumer gets admitted to the hospital, long-term care facility or is on vacation.
How do I become
a Personal Assistant?
- Determine if the Consumer is eligible to participate in CDPAS.
- Notify all Medicaid-eligible long-term care service recipients of the chance to participate in CDPAS.
- Define the level and amount of services required for each Consumer through their locally-approved home care authorization procedure. Authorize reimbursement for PA services as prescribed by the New York State DSS.
- Terminate services for any Consumer deemed not appropriate for CDPAS, and if suitable, transfer Consumer to another program.
- Provide Consumer with a fair hearing notice.